Join Our Team

Join Our Team

DU Staff 2017 and CH Staff 2016

Open Position: Advocate Program Coordinator, beginning in June 12, 2017


About the Community Empowerment Fund

CEF supports people experiencing homelessness or at-risk of homelessness to gain employment, secure housing, and build financial stability. CEF trains and pairs volunteer “Advocates,” many of whom are undergraduate students, to work one-on-one with Members. We are valued by Members and partners alike for our ability to meet people where they are and walk alongside each individual to achieve personal goals, with a particular focus on financial empowerment. We are passionate about sustaining transitions out of homelessness, and combine flexible relationship-based support with innovative matched savings accounts to help Members achieve long-term dreams. Learn more at 
www.communityef.org

Your Role
In this position, you will coordinate the activities of 60-80 volunteer Advocates and 4+ volunteer leadership teams for CEF’s Durham County programs and services. You’ll serve as a key leader for CEF’s overall programming in Durham County also collaborate with CEF’s Chapel Hill office to shape volunteer training and programming with a counterpart program coordinator.

Advocate Training & Management:

  • Shape and direct fast-paced and hands-on curriculum development and delivery for all Advocate (volunteer) training programs, including a semesterly service-learning course at Duke University for student Advocates, full-day Community Advocate trainings for non-student Advocates, and an orientation retreat for all incoming summer interns
  • Coach and mentor Advocates, acting as an available and accessible source of support in troubleshooting challenges; connecting Advocates to resources; and cultivating organizational vision
  • In collaboration with volunteer leaders, thoughtfully and intentionally recruit, screen, and onboard students and other community members to train as Advocates; and work with volunteer leaders to proactively build new relationships and a greater presence in Durham and at Duke
  • Manage CEF’s summer internship hiring and selection process

Volunteer Leadership Support:

  • Recruit, train and support teams of volunteer leaders who power the organization’s operations, including outreach, development, communications, and resource development
  • Cultivate Advocates and volunteer leaders by fostering ongoing opportunities for reflection, evaluation, and active learning, with a focus on building understanding of structural inequalities
  • Foster strong relationships between Advocates and Members, and match volunteer Advocates with Members to work together long-term and appropriately meet Members’ needs
  • Facilitate extensive program development and process improvement efforts with volunteer leaders through collaborative decision-making
  • Onboard and support volunteer leaders in using multiple technology platforms to communicate and coordinate, including Google Suite, Slack, Asana, and Salesforce

Office Coordination:

  • Support and empower staff and Advocates in their work in the office and at partner sites; and coordinate all Member-Advocate scheduling processes
  • Implement and enhance processes for streamlined and effective communication related to member needs between staff, Advocates, and Members
  • Facilitate group supervision and case conferencing to ensure that Members and Advocates are supported and connected to additional resources when needed
  • Promote high-quality volunteer-powered data collection

CEF Team Member:

  • Work regularly with members as an Advocate, an expectation of all CEF staff members
  • Engage actively in program design to improve CEF’s outcomes, impact and methodologies
  • Support CEF’s growing collaborations with partner organizations in Durham
  • Embody CEF values and guiding principles, participate meaningfully in meetings, works collaboratively with co-workers, and engage in the organization in ways that are informed by racial equity and social justice frameworks

Position Qualifications

  • Engaging and collaborative leadership style, with an ability to inspire and motivate volunteers
  • Demonstrated record as an interactive trainer and facilitator
  • Exceptional organizational abilities and attention to detail, with ability to follow-through on many simultaneous projects; experience with project management duties preferred
  • Experience and comfort working with people across abilities and neurological differences, and from diverse racial, socioeconomic, educational, cultural, religious, and ethnic backgrounds
  • Clear analysis of structural racism and socioeconomic inequity, and willingness to learn and grow
  • Availability for regular evening and occasional weekend hours, to accommodate student schedules and office hours
  • Bilingual or bicultural skills desirable, but not required
  • Facility with technology, including willingness to learn new technologies
  • Experience working with volunteers, undergraduate students, and/or in underserved communities
  • BS/BA degree preferred; applicants with Master’s degrees encouraged to apply  
  • Shared commitment to CEF’s mission

Position Details
This is a full-time position based in CEF’s Durham office location. Salary is commensurate with experience and education, with starting salary in a range from $30,000 – $32,000. CEF is an equal opportunity employer, and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ* applicants.

To Apply
Please submit a resume and cover letter to hiring@communityef.org before Friday, April 7th. Your cover letter should speak directly to why you are interested in this position, why you are a great candidate for the position, and one goal you would have for your first year in this position. Thank you for your interest! Please contact hiring@communityef.org with any questions. The position will begin on June 12, 2017.

CEF: Community Empowerment Fund

Chapel Hill: 919-200-0233 Durham: 919-797-9233

cef