Priority deadline August 31, 2022 – open until filled 

Position Overview:

The Member Assistance Funds Manager (Funds Manager) will be responsible for managing processes and use related to CEF’s direct Member assistance funds including the Housing Assistance Fund, Housing Debt Assistance Fund, Eviction Debt Assistance Fund, First-time Homebuyers Fund, and support requests for assistance from community partners. The Funds Manager will be responsible for tracking and documenting fund use, supporting CEF Members in obtaining funds, and maintaining relationships with community partners for referrals and funding. The Funds Manager will hold office hours at both CEF offices and work directly with Members to identify goals and the best fit for assistance. In addition, the Funds Manager will be responsible for maintaining all records related to the Assistance Funds and will work with the Director of Development and Finance on reporting for grants and contracts. The Funds Manager will also work closely with Program Staff and volunteer Advocates to ensure Members are accessing full program benefits including CEF’s Financial Coaching and First-time Homebuyer resources. The Funds Manager will report to the Executive Director.

Position Responsibilities: 

Fund Management

• Create and maintain systems for eligibility for all internal and external assistance funds
• Train staff and volunteer Advocates on eligibility criteria and how Members can access funds
• Meet directly with CEF Members to determine eligibility, gather information, and connect to financial assistance
• Ensure Member compliance with fund rules – including participation in Financial Coaching and other programming, if required
• Work with Communications Team to create an ongoing communications strategy to ensure Members and partners are aware of fund availability and use requirements
• Maintain close relationships with partner organizations to share details about fund availability, request referrals, and develop additional funding opportunities
• Maintain all documentation related to fund use (including communication with landlords, invoices, receipts, other qualifying documentation, and proof of eligibility)
• Track use of assistance funds and maintain up-to-date fund balances
• Work closely with Director of Development & Finance on grant reports and provide all necessary documentation for reports

Staff Support

• Provide in-office staff support to support Advocates and Members, ensure delivery of quality Member services, and promote office policies and boundaries, especially regarding emotional and physical safety
• When in office, support general office operations including mail, phones, walk-ins, scheduling, member surveys, Safe Savings transactions, etc.
• Contribute to weekly case-conferencing at team meetings, with an eye on how Fund availability may support Members with immediate needs
• Provide excellent relationship-based care coordination for CEF Members

CEF Team Member

• Actively participate in CEF staff meetings, racial caucuses, book clubs, retreats, and organizational decision-making
• Develop new programs & funds in alignment with the strategic direction of the organization and other leadership team members

Position Qualifications (Required unless indicated as “preferred”): 

• 3+ years of project management
• Strong aptitude with Microsoft Office/Google Suite including proficiency with spreadsheets
• Strong experience with financial processes, budget creation, and expenditure tracking
• Exceptional organizational skills including documentation, file management, and tracking
• Excellent interpersonal communication skills
• Self-motivated with the ability to manage many simultaneous projects with different qualifications and criteria
• Clear analysis and understanding of racial equity, structural racism, socioeconomic inequity, and white supremacy culture, particularly in relation to communications and nonprofit organizational structure preferred
• Comprehensive knowledge of necessary technology, including a willingness to learn new technologies (CEF uses Salesforce CRM, Google for Nonprofits, Slack, Asana, WordPress, Zoom, and Canva)
• Commitment to CEF’s mission 

An ideal candidate will have:

• A commitment to shared leadership, embodying CEF’s values and guiding principles
• Affirming, empowering, collaborative, and listening-based leadership style, with a strong sense of self-direction and accountability to the community
• Compelling, authentic, and clear verbal and written communication
• Ability to take initiative and complete duties independently, while knowing when to ask for support 
• Experience and comfort working with people across abilities and neurological differences, and from diverse racial, socioeconomic, educational, cultural, religious, gender, and ethnic backgrounds and identities
• Experience with work management software (ex. Asana, Slack)

Salary and Benefits:

This is a full-time, salaried position. The Funds Manager is expected to work an average of 40 hours per week and will be paid $52,000 annually. This position is also eligible for 100% employer-paid health insurance; a 401(k) plan with 4% employer match; optional employee-paid dental and vision; paid vacation, sick, and holiday leave; and a professional development stipend. See an outline of CEF’s benefits here. All CEF staff are expected to be fully vaccinated against COVID-19 and submit weekly negative test results. This position is expected to start on October 1, 2022.

To Apply:

Please submit a cover letter outlining why you are a great fit for this position, resume, and 3 professional references to hiring@communityempowermentfund.org with the subject “Member Assistance Funds Manager.” Applications will be reviewed on a rolling basis with a priority deadline of August 31 and will remain open until filled. 

CEF is an equal opportunity employer, and strongly encourages applications from people of color, persons with disabilities, women, LGBTQI-identified people, and people with lived experience with homelessness or poverty. 

Applications accepted on a rolling basis – open until filled

CEF Durham is accepting new Advocate applications for our Fall 2022 cohort August 15-Sept 11. Check back here for a link to the application.

About the CEF Advocate position:

Advocates are volunteers trained to walk with Members in achieving their goals, often related to housing, employment, or financial independence. Advocates are not experts, but are curious, empathetic, and highly dedicated team players who commit to holding two Advocate hours per week for a minimum of two years. CEF Advocates work 1-1 or 2-1 with CEF Members to provide long-term, relationship-based support through challenges and barriers, and celebrate achievements. The Advocate role is a volunteer position and is unpaid.

Responsibilities

• Work one-on-one or two-on-one with CEF Members toward their goals
• Actively engage in ongoing learning opportunities to grow as an Advocate
• Support the management of office hour operations, including scheduling Member appointments and directing the flow of Member service activity in the office 
• Properly use the CEF Connect database and other systems that help provide efficient and high-quality services to CEF Members, maintaining a high level of confidentiality
• Communicate proactively with staff and volunteer leaders around wellness, attendance, tardiness, or other concerns

Qualifications

• Clear commitment to CEF’s mission and eager to commit to the full two years (and more!) 
• Awareness of institutional oppression
• Actively strive for continual learning and reflection
• Resourceful, collaborative, and creative problem-solver
• Experience and comfort working with people across abilities, neurological, and/or cultural differences
• A deep understanding of authentic and empowering relationships 
• Possesses many of the skills (active listening, empathy, vulnerability, trust) that are necessary to form relationships with Members
• Flexibility, tendency to take initiative, and a commitment to being a team player
• All majors and career interests are encouraged to join
• Proficiency in Spanish is a plus

Core Advocate Commitment: 

• Attend all sessions of in-person mandatory CEF Advocate Training
  • Sat, Sep 24th 10am – 2pm
  • Sun, Sep 25th 10am – 2pm
  • Sat, Oct 1st 10am – 2pm
• Attend mandatory monthly ongoing learning opportunities 
• Hold two weekly Advocate hours for a minimum of two years 
• Attend a 15-minute pod meeting before every shift

Reach out to jadam@communityempowermentfund.org with questions. 

CEF is an equal opportunity employer, and strongly encourages applications from people of color, persons with disabilities, women, LGBTQI identified people, and people with lived experience with homelessness or poverty. 

CEF Durham is accepting new Advocate applications for our Fall 2022 cohort August 15-Sept 4. Check back here for a link to the application.

About the CEF Advocate position:

Advocates are volunteers trained to walk with Members in achieving their goals, often related to housing, employment, or financial independence. Advocates are not experts, but are curious, empathetic, and highly dedicated team players who commit to holding two Advocate hours per week for a minimum of two years. CEF Advocates work with CEF Members and a Co-Advocate in weekly meetings to provide long-term, relationship-based support through challenges and barriers, and celebrate achievements. The Advocate role is a volunteer position and is unpaid.

Responsibilities

• Work two-on-one with Members toward their goals
• Actively engage in ongoing learning opportunities to grow as an Advocate
• Support the management of office hour operations, including scheduling Member appointments and directing the flow of Member service activity in the office 
• Properly use the CEF Connect database and other systems that help provide efficient and high-quality services to CEF Members, maintaining a high level of confidentiality
• Communicate proactively with staff and volunteer leaders around wellness, attendance, tardiness, or other concerns

Qualifications

• Clear commitment to CEF’s mission and eager to commit to the full two years (and more!) 
• Awareness of institutional oppression
• Actively strive for continual learning and reflection
• Resourceful, collaborative, and creative problem-solver
• Experience and comfort working with people across abilities, neurological, and/or cultural differences
• A deep understanding of authentic and empowering relationships 
• Possesses many of the skills (active listening, empathy, vulnerability, trust) that are necessary to form relationships with Members
• Flexibility, tendency to take initiative, and a commitment to being a team player
• All majors and career interests are encouraged to join
• Proficiency in Spanish is a plus

Core Advocate Commitment: 

• Attend all sessions of in-person mandatory CEF Advocate Training
  • Sat, Sep 24th 12:30 pm – 4:30 pm
  • Sat, Oct 1st  12:30 pm – 4:30 pm
  • Sat, Oct 8th  12:30 pm – 4:30 pm
• Attend two mandatory trainings per Fall and Spring seasons (4 total per calendar year)
• Hold two weekly Advocate hours for a minimum of two years 
• Arrive to all meetings at least 5 minutes early

Reach out to tylerh@communityempowermentfund.org with questions. 

CEF is an equal opportunity employer, and strongly encourages applications from people of color, persons with disabilities, women, LGBTQI identified people, and people with lived experience with homelessness or poverty.