Join Our Team

Join Our Team

DU Staff 2017 and CH Staff 2016

Open Position: Advocate Program Coordinator, beginning in June 12, 2017

About the Community Empowerment Fund

CEF supports people experiencing homelessness or at-risk of homelessness to gain employment, secure housing, and build financial stability. CEF trains and pairs volunteer “Advocates,” many of whom are undergraduate students, to work one-on-one with Members. We are valued by Members and partners alike for our ability to meet people where they are and walk alongside each individual to achieve personal goals, with a particular focus on financial empowerment. We are passionate about sustaining transitions out of homelessness, and combine flexible relationship-based support with innovative matched savings accounts to help Members achieve long-term dreams. Learn more at

Your Role
In this position, you will coordinate the activities of 60-80 volunteer Advocates and 4+ volunteer leadership teams for CEF’s Durham County programs and services. You’ll serve as a key leader for CEF’s overall programming in Durham County also collaborate with CEF’s Chapel Hill office to shape volunteer training and programming with a counterpart program coordinator.

Advocate Training & Management:

  • Shape and direct fast-paced and hands-on curriculum development and delivery for all Advocate (volunteer) training programs, including a semesterly service-learning course at Duke University for student Advocates, full-day Community Advocate trainings for non-student Advocates, and an orientation retreat for all incoming summer interns
  • Coach and mentor Advocates, acting as an available and accessible source of support in troubleshooting challenges; connecting Advocates to resources; and cultivating organizational vision
  • In collaboration with volunteer leaders, thoughtfully and intentionally recruit, screen, and onboard students and other community members to train as Advocates; and work with volunteer leaders to proactively build new relationships and a greater presence in Durham and at Duke
  • Manage CEF’s summer internship hiring and selection process

Volunteer Leadership Support:

  • Recruit, train and support teams of volunteer leaders who power the organization’s operations, including outreach, development, communications, and resource development
  • Cultivate Advocates and volunteer leaders by fostering ongoing opportunities for reflection, evaluation, and active learning, with a focus on building understanding of structural inequalities
  • Foster strong relationships between Advocates and Members, and match volunteer Advocates with Members to work together long-term and appropriately meet Members’ needs
  • Facilitate extensive program development and process improvement efforts with volunteer leaders through collaborative decision-making
  • Onboard and support volunteer leaders in using multiple technology platforms to communicate and coordinate, including Google Suite, Slack, Asana, and Salesforce

Office Coordination:

  • Support and empower staff and Advocates in their work in the office and at partner sites; and coordinate all Member-Advocate scheduling processes
  • Implement and enhance processes for streamlined and effective communication related to member needs between staff, Advocates, and Members
  • Facilitate group supervision and case conferencing to ensure that Members and Advocates are supported and connected to additional resources when needed
  • Promote high-quality volunteer-powered data collection

CEF Team Member:

  • Work regularly with members as an Advocate, an expectation of all CEF staff members
  • Engage actively in program design to improve CEF’s outcomes, impact and methodologies
  • Support CEF’s growing collaborations with partner organizations in Durham
  • Embody CEF values and guiding principles, participate meaningfully in meetings, works collaboratively with co-workers, and engage in the organization in ways that are informed by racial equity and social justice frameworks

Position Qualifications

  • Engaging and collaborative leadership style, with an ability to inspire and motivate volunteers
  • Demonstrated record as an interactive trainer and facilitator
  • Exceptional organizational abilities and attention to detail, with ability to follow-through on many simultaneous projects; experience with project management duties preferred
  • Experience and comfort working with people across abilities and neurological differences, and from diverse racial, socioeconomic, educational, cultural, religious, and ethnic backgrounds
  • Clear analysis of structural racism and socioeconomic inequity, and willingness to learn and grow
  • Availability for regular evening and occasional weekend hours, to accommodate student schedules and office hours
  • Bilingual or bicultural skills desirable, but not required
  • Facility with technology, including willingness to learn new technologies
  • Experience working with volunteers, undergraduate students, and/or in underserved communities
  • BS/BA degree preferred; applicants with Master’s degrees encouraged to apply  
  • Shared commitment to CEF’s mission

Position Details
This is a full-time position based in CEF’s Durham office location. Salary is commensurate with experience and education, with starting salary in a range from $30,000 – $32,000. CEF is an equal opportunity employer, and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ* applicants.

To Apply
Please submit a resume and cover letter to before Friday, April 7th. Your cover letter should speak directly to why you are interested in this position, why you are a great candidate for the position, and one goal you would have for your first year in this position. Thank you for your interest! Please contact with any questions. The position will begin on June 12, 2017.

CEF: Community Empowerment Fund

Chapel Hill: 919-200-0233 Durham: 919-797-9233