Archive | Member Advocate Story

2022 Annual Report: Joyful Community

A vibrant painting with a cloudy sky, orange sun radiating, and blue, pink, yellow, and black foreground. The words JOYFUL COMMUNITY are in blue in the sky. On the bottom right, the CEF logo and Annual Report 2022 are written in yellow.

2022 was a tremendous year for CEF! Our work was recognized both locally and nationally as we received the highest score on the City of Durham’s American Rescue Plan request for proposals and were honored with GSK’s IMPACT Award and Bank of America’s Neighborhood Builders Award. We were also selected as one of ten organizations to participate in Common Future’s 2023 Accelerator program, which will support our work to expand the first-time homebuyer program (see pg. 4). These recognitions demonstrate the importance of CEF’s work, especially as Members continue to recover from financial hardships related to the COVID-19 pandemic. 

In addition to recognition for our work, we also invested time and resources into creating a guide for the next five years. CEF’s new Strategic Plan was created with input from more than 65 community partners, Members, staff, board, and volunteer Advocates. We are so excited to share the plan with you

As we reflect on 2022, we will share stories using our new strategic framework (see pg. 5) as a guide. You will hear from Members about the importance of CEF being a strong & adaptable organization and how impactful organizing and advocacy affects their lives. You will also learn about some emerging programs that respond to Member needs and requests, and how CEF is investing in building a joyful community. 

CEF continues to focus on relationship-based care, with Member/Advocate meetings as the primary way for CEF Members to receive support. The Strategic Plan did not change CEF’s commitment to cultivating opportunities, assets, and communities that support the alleviation of homelessness and poverty–but, rather, it helped us hone in on what is important for CEF to be doing vs. what community partners and other service organizations can do to best support CEF Members. Thank you for being part of this journey with us and trusting us to do the work necessary to best support Members in our quest to end the racial wealth gap and empower the community.

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2022-2025 Strategic Plan

CEF Strategic Framework. Big Orange Circle with the words Building Joyful Community underneath. Inside the circle is a yellow triangle with the words Strong & Adaptable Organization underneath and three intertwining circles - two are the same size and one, on top, is slightly larger. The two that are the same size are navy and teal. The navy circles has the words Growing Through Partnerships next to it and the teal circles has the words Impactful Organizing & Advocacy. The larger circle is bright blue and says Responsive Member Services inside.

In partnership with consultants Jaclyn Gilstrap and Hope Tyson from A Visual Approach, CEF’s strategic plan is presented using an adaptation of an “Objectives and Key Results (OKR) Framework.” 

At the highest level of the strategic plan, the Big Goal and Key Contribution articulates CEF’s vision of community and its mission. These components are the guiding light of the strategic plan and connect the various areas of CEF’s work to the organization’s mission and its greater purpose in the community. In addition to the Big Goal (CEF’s Vision Statement), the survey data showed that Staff, Members, Volunteers, Board, and Community Leaders across the board saw an essential part of CEF’s efforts to be centered around Building Joyful Community. It was mentioned so often that it has risen to the level of the Big Goal. It is a complement to and expansion of the Big Goal, a doubling down and a re-commitment to this essential component of the organization’s character and culture.

  • Big Goal: Ending the Racial Wealth Gap, Empowering Community
  • Key Contribution (CEF’s Mission): Cultivate opportunities, assets, and communities that support the alleviation of homelessness and poverty

In order to achieve the Key Contribution, CEF believes that it must work towards all of the Objectives outlined in the strategic plan. The Objectives are significant and concrete, and there is a word attached to each that explains not only what the goal is but how it should be achieved (responsive, strong, adaptable, impactful, growth). As a whole, the Objectives make up the key areas of CEF’s work. The relationship between them is illustrated by the visual framework (FIG 1).

As we move forward in the direction of 2025, our organization is sure to experience many shifts and changes. This document is meant to help us navigate those changes, assisting us during times when decision-making feels hard and priorities are overwhelming. We thank each and every voice that contributed to this collective vision for CEF.

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2021 Annual Report: Hope Abounds

Hope Abounds: CEF Annual Report 2021

2021 was another difficult year. With the ups and downs of feeling like life was getting closer to pre-pandemic times and then going back into lockdowns and separation, CEF offered stability and companionship to Members. We stayed committed to remaining open, enforcing a vaccination or testing mandate for all staff and volunteers and continuing with COVID safety protocols to ensure that Members, staff, and Advocates could continue to meet safely. 

In this report you will learn more about CEF’s activities throughout 2021 — including information about our support of the Emergency Rental Assistance Program, the creation of the House Us Now coalition, and the joy experienced through the Share the Love: Art Show. In addition, you will hear stories from Members and Advocates–uplifting the hope they experienced as they worked alongside CEF to ensure that everyone in our community has access to safe, affordable housing and the opportunity for financial freedom.

As you read through this report I hope you will feel that hope too, that you can see the potential hiding just below the surface. Thank you for being a part of this incredible community and for continuing to offer support as we learn to adapt to a new reality. We are so grateful for each and every contribution. Thank you for supporting this work!

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2020 Annual Report: We are a Resilient Community

CEF Annual Report We are a resilient community 2020

As CEF has grown and blossomed over the years, we have been reminded, time and again, of the importance of being nimble and adaptive as we grow. As you will see in this report, 2020 was no different. In the enclosed stories you will learn how CEF responded to COVID-19 through articles and reflections from CEF’s staff. The report also shares more information about our quantitative impact and our year-end financials. This report is dedicated to the CEF Members who moved on in 2020, we hope you will hold them in your hearts and minds as you read.

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2019 Annual Report: We Grow Together

Cover for 2019 Annual report: collage representing community with the words hope, community, courage, and togetherness around the outside. Heart with houses, green space, and a gazebo in the middle

As CEF has grown and blossomed over the years, we have been reminded, time and again, of the importance of being nimble and adaptive as we grow. As you will see in this report, 2019 was no different. In the enclosed stories you will learn more about CEF’s deepening advocacy work; read about the programs we’ve built and strengthened; hear directly from Members, Advocates, and Staff about their connection to CEF; and see our quantitative impact.

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Annual Report 2017 : We Are Interwoven

“When you are with CEF, you are a part of the thread that makes us all one community.” Chinita is a CEF graduate, and her poetic statement during a CEF celebration perfectly describes the palpable connectivity in this community.

Whether we’re weaving together programs and resources to form a holistic network of support, or connecting our Members and Advocates together in people-centered relationships, CEF is steadily crafting a beautiful, interconnected, and interwoven community.”

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CEF Advocacy Choir: “This song is for you!”

I dedicate this song to depression *yesss* recession *yesss* and unemployment. This song is for you.

Rooms go silent when they hear those first few words from Ms. Yvette, the director of the Advocacy Choir and a part of the Orange County’s staff team. What follows is the CEF Advocacy Choir’s signature cover of Smile. At this point, two years after the choir began, anyone who frequents CEF events knows the words by heart.

In an effort to pass a $5 million housing bond in November 2016, Maggie West, former Co-Director of CEF, and Yvette Matthews, Chapel Hill Advocate Program Associate, were searching for new ways to engage in advocacy in the Chapel Hill community.

We had just moved into our new office,” says Maggie, “and as a part of our housewarming party, we organized a sing-along, and it was beautiful. So that spurred our thinking about how people like to sing together.

Ms. Yvette says, “we sat round kind of brainstorming on what we could do and because I have directed choirs all my life and sang all my life, we came up with the idea of having a CEF Advocacy Choir.” They knew they could use that musical potential as an approach to cultural organizing, which Maggie defines as, “using culture as a tool for advocacy and organizing, because those tools are the things that change hearts and minds.

So the first opportunity to try it was when we were trying to encourage voters to vote yes for the bond referendum on their ballots that election period. It just wasn’t super well-known.” The original group of CEF staff, Advocates, and Members that started the Advocacy Choir began covering ground on a daily basis to spread the word about the bond. They went to every church and community event in Chapel Hill that would let them sing, sometimes going to as many as three a day. In November 2016, the bond was passed.

choir

Since then, the Advocacy Choir has endured. “We’ve still got a good eight people as the core group,” says Ms. Yvette, “so we continue to do it. Anytime we’re invited we go. If everybody can’t go I’ll go by myself, you know, and just represent.”  In just the past several months, the choir has performed at the Loreleis Spring Concert in Memorial Hall, the CEF Art Show, the Northside Festival, the Maggie-We-Love-You-Party, and a few other smaller events. They perform in a variety of environments, from town council meetings to festivals, giving people a voice, uplifting crowds, spurring joyful dances all at once.

While one component of the choir is to encourage celebration and cohesion in the community, the choir, as seen in the housing bond campaign, is also a strong force for political activism and social justice. Ms. Yvette points out one aspect of the choir that makes it especially effective. “The CEF Advocacy Choir has the element of surprise because people don’t think that we can sing,” says Ms. Yvette, “but we get up there and we blow them away, it’s always good to have the element of surprise.”  

It makes sense that people are surprised by the choir—it’s not your typical sort of activism. “In campaigns since [the housing bond] we’ve been super effective singing at town council meetings where in that context, it’s both invitational and disruptive in a powerful way,” says Maggie. “It sort of makes you take a step back. I think it just changes the space entirely and I think what I’ve noticed in that context is it’s also like a rallying moment for the Members and Advocates. It’s like, ‘All right, we’re owning this conversation.’ And seeing the effect it has on people’s pride is really powerful.

David, a CEF Member and one of the original members of the choir, says that in the choir, “We love to sing because we are family. We’re just strong together because, you know, if anybody’s got any difference in the choir, it disappears when it’s time to sing, because everybody’s ready to go for it.

As a co-founder, Maggie has seen CEF evolve from the organization’s very beginning. To her, the choir represents a resurgence of some of the values and culture it was founded upon. “CEF came out of another organization that was based really in storytelling and art,” Maggie explains, “what I’ve seen over the last couple of years is a resurgence of that in our community and in our space. The choir being part of it, as well as quilting, Talking Sidewalks, the art show—things that are about lifting up people’s own voices and creativity. That was our roots really, it was where we came from, and seeing it come back to that is really powerful. This is not just as a service organization, this is a place you belong. This is a vibrant place where we want you to bring all of your gifts.”

David says being a part of the choir and the CEF community is “an experience like, you know, somebody can bake a beautiful cake, and maybe you can taste the cinnamon in it, but the person over there might taste something else. But still, that’s a good darn cake.”

See the Choir!

Ms. Yvette is already writing songs and strategizing to have the greatest impact in the upcoming election season. Needless to say, there are many opportunities for new people to get involved, so reach out if you would like to join the choir!

Sing with Us!

Call Yvette at 919-200-0233 or reach out via email at yvettem@communityef.org
to get involved and be notified about upcoming rehearsals and performances!

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Featured in “Make a Difference” Magazine

CEF is featured in the Spring 2018 edition of the Triangle Community Foundation’s “Make a Difference” Magazine!

Started as an undergraduate organization at the University of North Carolina at Chapel Hill (UNC), CEF very quickly grew into an independent 501(c)(3) nonprofit to meet increased demands. [CEF has] built numerous community relationships, engaging in broad-based partnerships due to the cross-sectoral nature of the work. What makes CEF unique is their relationship-based support in delivering financial services that achieve equity.

In order to sustain transitions out of homelessness, CEF combines financial services and holistic, one-on-one coaching. Advocates at CEF do not just sit down and explain how to read a credit report. Instead, advocates and volunteers collaborate with the same people for years, working together to see the long-range progression from severe and acute instability to financial stability. The relationship-based nature of the work is evident in the community credibility CEF has built. “Almost 50% of our new members hear about CEF from word of mouth. The work we do is so intimate, it’s really helpful to have that immediate credibility.”

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A Decade Ago, Yvette Mathews Was Unemployed and Struggling. Now She’s a Key Advocate for Affordable Housing in Chapel Hill.

Yvette Mathews is the captain of the ship in our Chapel Hill office!  Today, the Indy Week featured her amazing work in our office daily, as well as her leadership in organizing to address the growing affordable housing crisis in Orange County — including through song! We are so grateful for her phenomenal daily presence and the gifts that she brings to CEF.

The Community Empowerment Fund’s small basement office in Chapel Hill bustles with activity as Yvette Matthews scurries in and out, racing to pick up an incessantly ringing phone between guiding those looking for help and sharing a joke with students passing through. She deftly switches from task to task, directing the flow of people into and out of the office like an air traffic controller.

While it looks like she’s moving one hundred miles per hour, this is more or less a normal Thursday for Matthews.

“I’m a pretty good multitasking kind of chick,” says Matthews, a sixty-year-old office manager with short, slightly graying hair and a narrow face that usually frames a smile. “So I can hear you talking here, hear them talking there, and still do what I need to do.”

Read the article here: https://www.indyweek.com/indyweek/a-decade-ago-yvette-matthews-was-unemployed-and-struggling-now-shes-a-key-advocate-for-affordable-housing-in-chapel-hill

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Earl

Growing up and Getting Started

No Matter What. That is what the bracelet on Earl’s wrist reads.  Earl has been sober for 15 months and counting but his memories are fresh from when that was not the case. Earl has been meeting with his Advocate Steven in the Chapel Hill office, pursuing savings and securing employment alongside a 12-step recovery program.

Born in Charleston, South Carolina, Earl grew up in a large family. “My mother and father had 12 kids, my father was a hardworking man… I’ve seen a lot of things in a young stage that’ve helped me become the person I am today…There was a lot of love,” shares Earl, but “I grew up in an unstable home.” Earl recalls how certain things shaped his relationship with finances. Where I’m from it wasn’t just about savings, it was about trying to survive… my father never had a bank account, never wrote checks so my mother didn’t either.

When Earl first came to CEF in March of 2016, he was skeptical. “You know, I wasn’t sure about what, you know, I could get from CEF. But I found a lot of students from UNC—they really care about the community. They volunteer their work. I know that when people volunteer their work, they’re here for a purpose… I remember my first day at orientation, it started right then and there. There was so much that they offered me to do. They put the guidelines for what I can and can’t do but it was up to me as an individual to follow those guidelines. It was like being in school, if you don’t do the assignment, what’s the good of being in class.

Finding Work and Financial Stability

At CEF, his consistent Advocate meetings manifested into a successful job search where Earl secured full-time employment at the Carolina Ale House. “The job search it was an experience, most of the jobs I had were daily paid labor. I understood I didn’t want that type of job anymore”.  Although the restaurant recently closed, he feels more prepared now for the job search than he did before. “We’re not finished yet. We’re looking for a job. But now I know how to approach it. He’s (Steven’s) already setting the guidelines for me, he’s already helping me prepare for tomorrow… That’s what I learned from CEF. Preparing myself for the future.”

Earl also spends his meetings with Steven working on finances, which includes disputing debts and created payment and budget plans. By making consistent savings deposits, Earl has saved just shy of $4,000. “I came by Tuesday and put $500 in my savings because I know it’s the right thing to do. I love the idea, I really do, of having a savings account.” Earl also opened a bank account at Coastal Federal Credit Union to build even more savings and have access to a checking account! Now, I go to a bank and they know my name. ‘Hey Earl, how you doing Earl?’  Even when I’m not there to cash a check I still go in there, talk my banker, talk about ball, talk about how my life is going.” Earl told us that his banker even offered to be a reference for prospective employers, “she sees something in me that I didn’t see when I first started to open my bank account.”

It’s About Relationships and Family

Earl is paired with Steven but that does not stop him from building connections with other CEF Advocates. “I gave a couple of advocates some names like ‘Sarah Salad,’ ‘Sarah Hotdog,’ ‘Chocolate Ice Cream’, you know, because that’s the kind of bond I built with them.”

Earl with CEF Advocates at the Financial Independence Day celebration

Earl only has words of praise for Steven. “It’s all about the relationship that I built with Steven has helped me focus on things in life that I know I am able to achieve…he always has great things to share with me. He always gives me that positive motivation.” More than anything, Earl believes the key to success is partnership. “I don’t want a handout. Just give me a hand… Show me, guide me, pull me along the way.  Just give me that, “you can do it.” That is the hand I need.”

So what exactly is Earl saving for? Family. “I have 3 sons, 3 grandsons and we have never all been together at one time…We’ve never been together. Every day I get a little older. We’ll get together and play a game of basketball…That’s one of the reasons I’m trying to save some money too. One day man, one father’s day man, there’ll be that love, that unity.”

Earl and his Advocate Steven in the Chapel Hill office

 

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CEF: Community Empowerment Fund

Chapel Hill: 919-200-0233 Durham: 919-797-9233

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