CEF is excited to share the first episode of the Time + Talents podcast. In this episode, CEF Advocates Lily Levin and Lizzy Kramer interview a number of people involved in housing in Durham County to help listeners learn more about how the COVID-19 pandemic is affecting people’s housing situations and what services are available for people who may need support.
This podcast was arranged by Durham Office & Community Organizer Rosa Green.
We hope you enjoy the podcast. Please share with your networks.
Time + Talents is CEF’s member-driven advocacy platform in Durham. Members chose the theme of this podcast and will continue to be involved in choosing future themes to ensure that the podcast is relevant to their needs and interests.
CEF ‘s annual Piggy Bank Bash will take place virtually on Monday, November 16 from 6:00-7:00 pm EST!
Please join CEF to celebrate the accomplishments the CEF community has made during 2020. The Piggy Bank Bash is an opportunity for people new to CEF to learn more about our work, our values, and the communities we work with and for CEF’s growing community of Advocates, Members, donors, and staff to come together and build deeper relationships. This event will include songs by the CEF Advocacy Choir and testimonials from Members and Advocates about the importance of CEF in their lives.
While tickets for the event are free, all donations are greatly appreciated as this is CEF’s annual fundraiser. You can register for this event here. To make a donation, click here or text the code ‘PIGGY’ to 44-321.
Time + Talents Podcast
CEF’s Durham Office is excited to bring you the Time + Talents Podcast!
Time + Talents is CEF’s Member-driven advocacy platform in Durham. Due to the pandemic, Durham’s Office and Community Organizer Rosa Green arranged this podcast as a way to continue bringing information and resources to CEF Members while observing social distancing. The topic of each episode is chosen by Member feedback; the first episode of the podcast focuses on various matters related to housing. Advocates Lily Levin and Lizzy Kramer host the podcast and interviewed a Member, CEF’s Housing Access Coordinator, a Duke professor, and an Assistant Director for Durham’s Aging and Adult Services. Check out the episode here for a great conversation about evictions, renter’s rights, and local resources.
Give Back Day with LocoPops!
On Monday, September 28, LocoPops will donate 10% of pre-tax revenue from online sales to CEF!
Give Back Day is the perfect opportunity to enjoy delicious pops and ice cream, support a local business, and benefit CEF. Place your order on September 28 for pickup or delivery on Tuesday, September 29. Order online here!
September Office Hours
After the breaks each office took during August, CEF is excited to be open for the month of September!
CEF Members with the capacity to meet through online video chat software (like Zoom, Skype, or Google Meet) or over the phone are encouraged to continue with this option. You can specify this option when you call the office to make an appointment.
For consistent updates about CEF’s office hours, check out this document.
Debbie and Diiv’s Resources of the Month
This month, CEF’s Member Services Coordinators Debbie and Diiv each choose a resource to highlight in the geography they work in.
For Durham County, Debbie is highlighting an opportunity to get a free COVID-19 test at White Rock Baptist Church on Saturday, August 22 from 10:00 am-1:00 pm. The church is located at 3400 Fayettevilee Stree, Durham, NC 27707. To learn more, visit onsms.org/durham.
For Orange County, Diiv is highlighting the Orange County Eviction Diversion Program. This program helps fight evictions by providing legal help and emergency housing assistance funds to people who qualify. To see if you qualify, call 919-245-2655 between 12:00 pm and 4:00 pm Monday through Friday or 12:00 am to 6:00 am Sunday through Thursday.
Thank you for making the Safe Savings Campaign a success!
Because of your donations, CEF was able to redistribute over $34,000 to Members in under four months!
This campaign bolstered the financial stability of your fellow community members during the challenges posed by COVID-19. CEF thanks you all for participating and making this campaign a success!
Office Availability Updates
When are the offices open?
For the time being, both the Chapel Hill and Durham office locations are open from 10 am- 12 pm and 1 pm – 3 pm Monday through Thursday with an extra time slot on Thursday from 5 pm – 7 pm. New Member Orientations are taking place at the Durham office on Mondays at 11 am and Thursdays at 6:00 pm.
The offices will each be closed in August as we say goodbye to summer interns and welcome the fall Advocates. Chapel Hill will be closed Aug 3-14, 2020 and Durham will be closed Aug 12-21, 2020.
Can I still make a virtual appointment for these times?
Yes! CEF Members with the capacity to meet through online video chat software (like Zoom, Skype, or Google Meet) or over the phone will be encouraged to continue with this option. You can specify this option when you call the office to make an appointment.
Will anyone be available to speak with me when the offices are closed?
Yes! CEF Members can call the Durham office at 919-797-9233 or the Chapel Hill office at 919-200-0233 and receive a call back from a staff member.
Where can I get up-to-date information about office hours?
We are consistently updating this document with information about our office hours and phases of re-opening.
Operation Get Your Stimulus
Several agencies and organizations partnered with CEF to work with Durham residents to access their stimulus checks, better protect themselves from COVID-19, and complete the Census.
This project resulted in more than two dozen people signing up to receive their stimulus check and answered several questions regarding access issues and eligibility requirements. In addition to providing information regarding stimulus funds, the various members of this project were able to distribute masks and tips on how to properly wear them to lessen exposure to COVID-19.
Along with these efforts, the project also worked with eleven households to successfully complete the Census. This allowed for Durham to be more accurately reflected in the allocation of resources and representation which is based on Census figures.CEF is thankful to the various partners in Operation Get Your Stimulus for the project’s success!
Upcoming Advocate Training
CEF is still working to ensure that we can train new Advocates this fall in a safe and supportive way.
The new Advocate training has not been scheduled yet as CEF works to take the necessary precautions to ensure that the training can be carried out as safely as possible.
Sign up here for the New Advocate listserv to get updates about upcoming opportunities to become a CEF Advocate!
Racial Discrimination in Housing and Personal Finance
CEF’s Summer Interns have been curating a series of posts about how racial discrimination has impacted housing and personal finance matters in various ways. Their research provides context on why racial justice is an important guiding principle for CEF’s work.
You can check out the great information they have put together next week on our blog or any of our social media outlets. CEF is excited to share their work with you!
As CEF has grown and blossomed over the years, we have been reminded, time and again, of the importance of being nimble and adaptive as we grow. As you will see in this report, 2019 was no different. In the enclosed stories you will learn more about CEF’s deepening advocacy work; read about the programs we’ve built and strengthened; hear directly from Members, Advocates, and Staff about their connection to CEF; and see our quantitative impact.
Another huge thanks to everyone who has donated to CEF’s COVID-19 Safe Savings Campaign. We’ve already raised a total of $24,678, which is 82% of our goal!Can you help us meet our goal by donating today?
$10,117.74 has been dispersed to Members’ Safe Savings Accounts as a 15% Match on what they had saved as of March 27. All additional funds raised will be used to partially replenish Members’ Safe Savings Accounts due to emergency withdrawals made since March 10–when Gov Cooper declared a State of Emergency due to COVID-19.
The Stewards Fund is graciously matching gifts from new or lapsed donors and increased gifts from already existing donors through June 30–up to $9,500!Please use the button below to donate and directly support the financial stability of people in your community.
What safety precautions are being taken at CEF’s offices to prevent the spread of COVID-19?
All staff must answer health screening questions about COVID-19 symptoms everyday before going to the office.
When making reminder calls to Members, CEF Staff and Advocates are asking screening questions about COVID-19 symptoms.
Masks are required for every person entering the office. CEF is providing masks to anyone who does not have one.
Every person entering the office must have their temperature checked by infrared thermometer (a type of thermometer that allows temperature to be taken from a distance with no contact) and is asked screening questions about COVID-19 symptoms.
In the office, markings on the ground indicate 6-foot distances that everyone is required to respect, including surrounding the reception desk, waiting room seats, individual offices, cubicles, and tables for one-on-one meetings. We have also installed Plexiglass dividers around the reception desks in both offices. The 6-foot distance requirement will be required for every person in the office, at all times.
In addition to the 6-foot distance requirement in all meetings, CEF installed computer monitors at each meeting station so that Members and Advocates can view the same screen at a safe distance.
Hand-washing with soap and hand sanitizer is highly encouraged with signs around the office and in bathrooms.
Can I still make a virtual appointment?
Yes! CEF Members with the capacity to meet through online video chat software (like Zoom, Skype, or Google Meet) or over the phone will be encouraged to continue with this option. You can specify this option when you call the office to make an appointment.
Can I donate supplies to support CEF in reopening?
Yes! CEF is still collecting donations for the following items: masks, gloves, cleaning supplies, hand sanitizer, and infrared thermometers. If you can donate any of these supplies, please drop them off at either office during open office hours.
Are the hotline and COVID-19 resource sheets still operating?
Yes – you can still call the hotline (919-797-9233), someone will be answering the phone during office hours (Tue & Wed 10:00-12:00 & 1:00-3:00 and Thurs 5:00-7:00 pm). The COVID-19 resource sheets are continuing to be updated, with the help of Lincoln Community Health Center. You can find them on the CEF website (www.communityef.org). We are working with nccovidsupport.org to merge our lists and upload them onto their platform so that they will be more mobile friendly and searchable! This should happen in the next few weeks.
We’re Hiring!
CEF is looking for an Administrative Assistant for Development & Finance
Applications are due by June 30, 2020.
Working closely with CEF’s Director of Development & Finance, the Administrative Assistant for Development and Finance (AADF) will support development efforts as CEF continually grows its reach in the community–including maintaining necessary files and records, planning for and implementing fundraising events, and supporting the donor thank you process. The AADF will also manage CEF’s social media presence, support other external communications–including a monthly e-newsletter and annual report, and support administration of CEF’s Safe Savings accounts. The AADF will have a combination of on- and off-site work; some tasks and duties will be performed in both CEF’s Chapel Hill and Durham offices, and other tasks will be completed remotely. When working in either office the AADF is expected to comply with all safety policies associated with COVID-19. The AADF will report to the Director and Development & Finance and may work with program staff, other administrative staff, and volunteer Advocates on specific tasks.
For more information and application instructions please visit www.communityef.org/hiring
To the Community: I have been asked in several spaces if CEF is going to make a statement about the current unrest in our country.
I’ve struggled with this request because as a Black woman with a life history, I am all too aware that statements of support are meaningless if they don’t reflect an organization or person’s actions. I have decided to publish this statement on behalf of CEF to be clear, not only about our position, but the work we have been and remain committed to doing.
CEF has always been a community that addresses racial and financial inequities by doing the work to advocate for causes that align with our values and be in relationship with people who these inequities affect. We will lean into having intentional conversations among Staff, Advocates, and Members. We will have our advocacy groups-Meeting of the Minds and Time and Talents doing advocacy in social distancing ways and we will continue to help members as much as we can. We will be the people to lead by example.
In solidarity,
Donna Carrington Executive Director, Community Empowerment Fund
Another huge thanks to everyone who has donated to CEF’s COVID-19 Safe Savings Campaign. We’ve already raise a total of $19,670, which is 66% of our goal!
The money is already being dispersed to Members’ Safe Savings Accounts: $10,117.74 has been distributed to Members as a Savings Match, and $9,552.26 has replenished Members’ Safe Savings Accounts after emergency withdrawals.
To meet our goal of $30,000 by June 30, we need to raise an additional $10,330. With the Stewards Fund match, donations are doubled through the end June, which means your gift will have 2x its impact on our community during this crisis.
Please use the button below to donate and help CEF achieve our goal! Donate Here!
Office Reopening FAQs
Given changing COVID-19 guidelines, CEF is initiating a reopening plan for both offices. Please read the following FAQs for information regarding office reopening.
When will CEF’s offices reopen?
The Chapel Hill office will reopen on Tuesday, June 9. The office will be open Tuesdays, Wednesdays, and Thursdays from 10 am – 12 pm and 1 – 3 pm.
The Durham office will reopen Tuesday, June 16. The office will be open Tuesdays and Wednesdays from 10 am – 12 pm and 1 – 3 pm, and Thursdays from 5 – 7 pm.
How can I schedule an appointment?
CEF Members can schedule appointments beginning Monday, June 1. Members can call the Chapel Hill (919-200-0233) or Durham (919-797-9233) offices to schedule an appointment. Please leave a message requesting an appointment at a specific date and time, and a CEF Staff member will call you back in 1-2 business days to confirm the appointment.
Will appointments be available for non-Members?
At this time, appointments are only available for current CEF Members who have attended a Member Orientation. CEF will not be offering Member Orientation at either office location at this time. We will send another update when we begin to offer Orientations again.
Can I still make a virtual appointment?
Yes! CEF Members with the capacity to meet through online video chat software (like Zoom, Skype, or Google Meet) or over the phone will be encouraged to continue with this option. You can specify this option when you call the office to make an appointment.
What safety precautions will be taken at CEF’s offices to prevent the spread of COVID-19?
When making reminder calls to Members, CEF Staff and Advocates will ask screening questions about COVID-19 symptoms.
Masks will be required for every person entering the office. CEF will provide masks for anyone who does not have one. Every person entering the office will have their temperature checked by infrared thermometer (a type of thermometer that allows temperature to be taken from a distance with no contact) and will be asked screening questions about COVID-19 symptoms.
In the office, markings on the ground will indicate 6-foot distances that everyone is required to respect, including surrounding the reception desk, waiting room seats, individual offices, cubicles, and tables for one-on-one meetings. We will have Plexiglass dividers surrounding the reception desks in both offices. The 6-foot distance requirement will be required for every person.
In addition to the 6-foot distance requirement in all meetings, CEF is installing computer monitors at each meeting station so that Members and Advocates can view the same screen at a safe distance. Hand-washing with soap and hand sanitizer will be highly encouraged with signs around the office and in bathrooms.
Can I donate supplies to support CEF in reopening?
Yes! CEF is still collecting donations for the following items: masks, gloves, cleaning supplies, hand sanitizer, and infrared thermometers. If you can donate any of these supplies, please drop them off on Monday, Wednesday, or Friday between 11 am and 1 pm at IFC Community Kitchen (100 W. Rosemary Street, Chapel Hill, NC 27516). CEF Staff will be present during this time. For questions about donations, please email Zach at zachm@communityempowermentfund.org.
Are the hotline and COVID-19 resource sheets still operating?
Yes – you can still call the hotline (919-797-9233), but hours are reduced to 3:30 – 5:30 pm every weekday. The COVID-19 resource sheets will continue to be updated. You can find them on the CEF website (www.communityef.org).
We are excited to see our community again, and safety is our first priority as we reopen. Any changes in the above FAQs will be communicated via newsletter.
A Bittersweet Good-Bye to Graduating Advocates
Due to quarantine measures, CEF was unable to host our annual Spring Graduation for senior Advocates in Chapel Hill this year…so we celebrated them from afar!Durham’s Advocate Program Coordinator, Leah, coordinated a good-bye Zoom call for graduating Advocates to share reflections on CEF, college, and all the incredible communities they’ve build over the past few years. Chapel Hill’s Advocate Program Coordinator Kristina compiled a thank-you video for graduating Advocates, with video clips of Staff and Advocates wishing personalized good-byes to all graduating Advocates.To our graduating Advocates: we will miss you so much, and we wish you the best of luck in your next steps! Know that you always have a home with us at CEF!
Donna Carrington, Executive Director, Featured on WRAL
CEF Executive Director Donna Carrington spoke to WRAL last week about CEF’s partnership with the City of Durham and their efforts to ensure that everyone has the information and resources they need to receive their $1,200 stimulus check. She describes CEF’s work in connecting “non-filers,” who do not file taxes and who therefore do not automatically get a stimulus checks, to the application to receive their stimulus check.
We want to extend a heartfelt “thank you!” to everyone who has donated to CEF’s COVID-19 Safe Savings campaign! Your generous donations have already raised $15,522, which is 52% of our overall goal to raise $30,000 by June 30. Donations have already been used to match Member savings at 15%, and all additional donations will be used to replenish Safe Savings Accounts for Members who are using their savings during these uncertain times. And, exciting news: CEF has received a $9,500 match from the Stewards Fund! This means that all donations from new donors, all increased donations, and all donations from donors who have not given in the past 18 months will be matched up to $9,500. All gifts that meet the above criteria and that are donated between now and June 30 will be doubled—a great way to increase your gift and your impact on our community during this crisis. Thank you in advance for your support of the CEF community! Donate Here!
COVID-19 Update: Office Closures and Supply Donations
CEF’s offices in Chapel Hill and Durham will remain closed through the end of May. The office will not re-open before the end of May even if shelter-in-place mandates are lifted. CEF Staff and Advocates will continue making Community Care Calls to Members, answering calls to our hotlines in Durham and Chapel Hill, maintaining county-specific resource pages for Durham and Orange Counties, and distributing mail during this time CEF is currently searching for the following donations. We want to ensure that when we do re-open our offices, Staff, Advocates, and Members will stay safe. – Masks – Gloves – Cleaning supplies – Hand sanitizer – 2+ infrared thermometers If you can donate any of these supplies, please drop them off on Monday, Wednesday, or Friday between 11 am and 1 pm at IFC Community Kitchen (100 W. Rosemary Street, Chapel Hill, NC 27516). CEF Staff will be present during this time. For questions about donations, please email Zach at zachm@communityempowermentfund.org.
CEF Staff Highlights: Zach and Kyle!
CEF is so appreciative of the work of Zach Meredith and Kyle Compton, who both started in August 2019! Originally from Durham, Zach joined CEF as the Employment Access AmeriCorps VISTA after graduating from William and Mary College. Kyle, who grew up in Palatine, IL and who is currently pursuing his law degree and Master of Social Work (MSW) at UNC, has been CEF’s MSW Intern for the 2019-2020 academic year. To learn more about them and their time at CEF, read their interviews here! Read the Interviews Here!
CEF is so appreciative of the work of Zach Meredith and Kyle Compton, who both started in August 2019. Originally from Durham, Zach joined CEF as the Employment Access AmeriCorps VISTA after graduating from William and Mary College. Kyle, who grew up in Palatine, IL and who is currently pursuing his law degree and Master of Social Work (MSW) at UNC, has been CEF’s MSW Intern for the 2019-2020 academic year. Read the interviews below to get to know them better!
Zach Meredith, Employment Access AmeriCorps VISTA
Kyle Compton, Master of Social Work Intern
What has your work looked like during the time you’ve been at CEF?
As the Employment Access AmeriCorps VISTA, I coordinate efforts to rework CEF’s services related to job-searching and workforce development, particularly for Members who face systemic barriers to employment. When I first came to CEF, there were efforts to design a fairly intensive job training program within CEF’s Member Services program; however, I (along with the rest of our team) began to question if this would really be the most effective way to increase Members’ access to employment opportunities. I’ve worked to shift our energy into the stewardship and expansion of CEF’s partnerships with local organizations that already offer robust workforce development programs. Additionally, I have led efforts to retool our internal systems in order to more effectively align CEF’s operations with the employment-related services offered by external partners.
I have been the Master of Social Work intern this year at CEF. Until recently, I have been performing Coordinated Entry intakes for community members experiencing housing instability. For the second half of the year I have supported our Legal Referrals team and facilitated the group’s meetings. Recently, I have been supporting the Resource Stewards group to curate and update a database of resources for Orange County residents during COVID-19.
What experiences, strengths and skills do you bring to this work at CEF?
I love learning about local history, particularly through the lens of architecture and urban planning. Thinking about how the physical environment of Chapel Hill/Carrboro has been shaped by different political, social, and economic forces over time is a helpful way for me to situate the different inequities and barriers that CEF Members and Advocates run up against. Additionally, a historical perspective further energizes me to get involved with advocacy efforts based at CEF in order to challenge the political and economic status quos that necessitate the direct service work that CEF provides.
I have worked in the education field for several years and at related small nonprofits. My strengths include having patience and empathy for anyone I encounter and working hard to view issues from multiple perspectives.
What led you to working with CEF generally, and also to this particular role?
As someone who is passionate about advancing social justice at the local level, I was especially drawn to CEF’s organizational dynamism and community-based mission.
I am in my first year of the MSW program at UNC and I have completed two years of law school here as well. I came to CEF through an internship program for my MSW. I have learned so much from CEF Members, Staff, Advocates, community members, and community partners this year. I know that I will draw on my experiences this year for the rest of my life.
Where do you find energy and renewal?
I’m an extrovert so I always feel energized when I’m around other people. I love being in the office because I not only get to be around other people, but around a community. There is a baseline level of kindness and support that everybody in the office upholds, ranging from simple chit-chat to volunteering to help resolve technology issues or taking the responsibility to start up the coffee machine.
Working in direct service organizations can be exhausting in every way, and burnout is something to take very seriously at CEF and actively work to prevent. I find energy and renewal through eating when I need to, taking breaks throughout the day, working out when I can, and breathing. Music and movies are also sources of renewal.
When you think about your work in this role at CEF, where do you find challenges and how do you seek to find the best way forward?
As an AmeriCorps VISTA, my fellowship is a year-long position. This means it is imperative that I work intentionally and collaboratively with Members, Advocates, and partners to develop resources and partnerships that will be able to continue sustainably beyond my fellowship.
There are challenges in every role and during every day at CEF. The best way forward I have found in my time here is to always ask questions and seek support from other Staff, Advocates, and Members.
Kristina joined CEF’s Chapel Hill team in June of 2019 as Advocate Program Coordinator. We are so grateful for the talents and gifts she brings! Read more about Kristina below.
In your own words, how would you describe the work you do at CEF?
I am the Advocate Program Coordinator in Chapel Hill, so I oversee 80 to 90 active Advocates in the Chapel Hill office. I’m in charge of recruiting and selecting new Advocates, training them to make sure they understand the foundation and the values of an Advocate, and ensuring that they feel entirely prepared and supported during Member meetings. I also work on making sure that the Advocate program is evolving alongside CEF, particularly in terms of our racial justice work.
What led you to work with CEF generally, and also in this particular role?
I knew a few friends who worked and volunteered with CEF, and they spoke so highly of it. I also knew that I wanted a job that was more direct-service focused, because I had done internships in the past that felt very removed from the communities their work impacted. I really believe, first and firmly, in person-to-person connection and relationship-building, which is why I was so drawn to the role.
What experiences, strengths and skills do you bring to your work at CEF?
I hope I bring a lot of empathy to the role. I care a lot about people’s identities, where they come from, and what experiences they’ve had that shaped them as people, because I think that we are often a product of our experiences and where we come from. Long before me, there’s been discussion of the racial wealth gap and racial justice at CEF. But I believe that before you can begin those conversations, you really have to know who you are and how you show up in the world. So it’s been an exciting thing to bring some tools that I’ve used in trainings or retreats in the past to this role.
I also bring a lot of enthusiasm and joy. I hope that when things are difficult and frustrating, I’m able to bring a little bit of light and positivity to that. For Advocates who are on the front lines, who are interacting with folks who are constantly going up against really difficult barriers in the systems that they’re operating in, I think it’s really important to have someone who can remind them that there’s so much good in the work they’re doing despite a lot of the bad.
When you think about your work at CEF, where do you find energy and renewal?
For me, it comes back to the people. It has been both really exciting and also, at times, really shocking to see just how strong and resilient people are. Coming into the role, I think I possessed some naiveté about how a person can handle stress, crisis, and trauma. I thought that those experiences would consume one’s whole person, because they are so heavy. And to see that people are just so multifaceted and hold so much joy and love and show up and be present on top of everything going on in their lives is really, really energizing and motivating for me. I just continually feel compelled to be in the same space as these people.
I like working in the office. Most of the time if I’m doing work, even if it doesn’t involve anyone immediately in the office, I would rather be in the office doing it. I’ve found the ability to laugh, cry, and hug someone there. It’s a space that holds all of these really complex relationships that are built on community and family, in a way that I didn’t understand could be so comforting.
Kristina and PeeWee at CEF’s 2019 Holiday Party
When you think about your work at CEF, where do you find challenges and how do you seek to find the best way forward?
The things that have been most difficult for me to process have been when it doesn’t feel as if there are solutions or options for folks, when you’re sitting with someone and it feels like you’ve done everything that you can. It has been a challenge for me to understand that sitting with someone and being frustrated with them or sad or just present with them, also has a lot of meaning. I’m a doer, I like to do something and complete it, so it’s been really challenging to learn that there are things that I can’t do and systems that I can’t just fix, and then figuring out how to move forward with that. I’m trying to internalize that it can mean just as much for someone to act as an emotional support, as it can to support someone in filling out a housing application. I overcome that challenge by constantly leaning on those around me. Other Staff and Members have been a really incredible source of perspective, learning, supervision, and mentorship in this challenge.
What has your work looked like for the 9 months you’ve been at CEF?
I was working with Jess McDonald, who was previously the Advocate Program Coordinator in the Durham office, to reshape and revamp the Advocate training curriculum. We were trying to make it a bit more foundational, speaking more to the core of CEF. For us, that meant ensuring that the curriculum around the racial wealth gap, trauma-informed care, and the coach approach was really robust, because we view those things as the three central pillars within the Advocate program. Jess and I really tried to ensure that Advocates know how to show up as people, to see Members as creative, resourceful, and whole human beings, and of course, be cognizant of their identities showing up into this space. The harder skills will follow, because those things come with time and we can never teach someone how to do everything in a 12-hour curriculum. But what we can allow people to do is take a moment to reflect on themselves, on who they’re going to show up as in the space, who Members are going to see them as, and try to make sure they can do that in a way that actually empowers folks.
Other than that, my work has been a lot of figuring out the needs of different Advocates, because they’re all unique people who have whole lives outside of our organization. I’ve reflected a lot about making sure that we aren’t asking too much of them, which is why in Chapel Hill, we’ve moved to having two Advocates in all Member meetings. I think this really gets back to the core of support: here are these two Advocates who don’t know everything about the systems that they’re working within, and a Member who has a great deal of lived experience. And so let’s put two Advocates in the meeting so they can be learning and listening at the same time. Having two people in a meeting doesn’t hinder the relationship that is built, and it allows for a bit more support.
In your opinion, what makes CEF’s Advocate Program special?
There are so many things that go into the magic of what CEF creates, and the Advocate program is a large part of that. I’ve met so many incredible Advocate volunteers who are so entirely dedicated to this organization. I think that it’s actually this pandemic that has fully solidified that for me: there are 40-plus people who have volunteered to make Community Care Calls to Members during this time.
When you become an Advocate, you become entirely dedicated to this community. They’re really on the front lines of ensuring that Members are seen as creative and resourceful and whole. A lot goes into ensuring that they actually do this every day, and I think that we do a really good job of making sure that they do.
